Last updated: February 7, 2026
This Privacy Policy describes how Gray Reserve (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects information from users (“you” or “your”) of the grayreserve.com website and related services. Gray Reserve is a Texas-based business located at 32403 Tamina Road, Suite 2, Magnolia, Texas 77354. This policy is governed by the laws of the State of Texas, including the Texas Business & Commerce Code, Chapter 521 (Identity Theft Enforcement and Protection Act) and Chapter 503 (Biometric Identifiers), the Texas Deceptive Trade Practices–Consumer Protection Act (DTPA), and applicable federal regulations including CAN-SPAM, TCPA, and FTC Act Section 5.
Information You Provide Directly. When you submit a consultation request, subscribe to communications, or contact us, we may collect: your name, email address, phone number, business name, business website URL, monthly advertising spend range, and any other information you voluntarily provide.
Automatically Collected Information. When you visit our website, we may automatically collect: IP address, browser type and version, device type, operating system, referring URL, pages visited, time and date of access, and general geographic location derived from IP address. We do not collect biometric identifiers as defined under Texas Business & Commerce Code §503.001.
Cookies and Tracking Technologies. Our website uses cookies, web beacons, and similar technologies to enhance functionality, analyze traffic, and serve targeted advertising. You may control cookie preferences through your browser settings or our cookie consent banner. Essential cookies necessary for website functionality cannot be disabled.
We use the information we collect to: (a) respond to your inquiries and consultation requests; (b) provide, maintain, and improve our services; (c) send service-related communications, including appointment confirmations and project updates; (d) send marketing communications where you have provided consent; (e) analyze website traffic and usage patterns to improve user experience; (f) comply with legal obligations and enforce our terms; (g) protect against fraud and unauthorized activity. We process information on lawful bases including your consent, performance of a contract, and our legitimate business interests.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share information with:
Service Providers. Third-party vendors who assist in operating our website, conducting business, or servicing you (e.g., email delivery, analytics, advertising platforms), provided they agree to keep this information confidential.
Advertising Platforms. We may share hashed or anonymized audience data with advertising platforms such as Meta and Google for the purpose of serving targeted advertisements on your behalf when you are a client. This data is processed in accordance with each platform’s data processing terms.
Legal Requirements. We may disclose information when required by law, subpoena, court order, or other governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers. In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website of any change in ownership or use of your information.
We implement commercially reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include SSL/TLS encryption for data in transit, secure hosting infrastructure, and access controls limiting employee access to personal data. In compliance with the Texas Identity Theft Enforcement and Protection Act (Tex. Bus. & Com. Code §521.053), in the event of a data breach involving sensitive personal information, we will notify affected Texas residents without unreasonable delay, and no later than 60 days after discovery of the breach. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Our website may contain links to third-party websites or integrate third-party services including Google Analytics, Google Ads, Meta Pixel, and other analytics or advertising tools. These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of any third-party services you interact with through our website.
Under the Texas Data Privacy and Security Act (TDPSA), effective July 1, 2024, Texas residents have the following rights regarding their personal data:
Right to Know. You may request confirmation of whether we are processing your personal data and request access to that data.
Right to Correct. You may request correction of inaccuracies in your personal data.
Right to Delete. You may request deletion of your personal data.
Right to Data Portability. You may request a copy of your personal data in a portable and readily usable format.
Right to Opt Out. You may opt out of the processing of your personal data for purposes of targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects.
To exercise any of these rights, contact us at [email protected] or call (936) 363-1823. We will respond to your request within 45 days. If we are unable to comply with your request, we will provide an explanation. You may appeal our decision by contacting us, and if your appeal is denied, you may file a complaint with the Texas Attorney General.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information promptly. If you believe we have inadvertently collected information from a minor, please contact us immediately.
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When personal data is no longer necessary, we will securely delete or anonymize it in accordance with our data retention procedures.
Our website does not currently respond to “Do Not Track” (DNT) browser signals. There is no uniform standard for how online services should respond to DNT signals. We will update this policy if a standard is established.
We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting to this page with an updated “Last updated” date. We encourage you to review this page periodically. Your continued use of our website after changes are posted constitutes acceptance of the updated policy. For material changes, we will provide notice via email or prominent notice on our website.
For questions, concerns, or requests regarding this Privacy Policy or your personal data, contact us at:
Gray Reserve
32403 Tamina Road, Suite 2
Magnolia, Texas 77354
Email: [email protected]
Phone: (936) 363-1823